Shipping policy

Shipping Policy โ€“ Holozify

Shipping Coverage

We currently ship across all states in India.

Processing Time

  • Orders are processed within 1โ€“2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

  • Inside Kerala: 3โ€“5 business days
  • Outside Kerala: 5โ€“10 business days
  • Remote locations may take slightly longer depending on courier availability.

Shipping Charges

  • Free shipping may be available on selected offers/products.
  • Any shipping charges will be shown clearly during checkout.

Order Tracking

Once your order is shipped:

  • A tracking ID/link will be sent through WhatsApp, SMS, or Email.
  • Customers can track their shipment in real time.

Delivery Partners

We use trusted courier services to ensure safe and fast delivery across India.

Delayed Deliveries

Delivery delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier issues
  • Incorrect address details

Incorrect Address

Customers are responsible for providing the correct shipping address and phone number.
Holozify is not responsible for delivery issues caused by incorrect details.

Damaged Package

If the package appears damaged during delivery:

  • Record an unboxing video
  • Contact us within 24 hours
  • Share photos/videos for support

Contact Support

For shipping-related queries, contact us through:

  • WhatsApp
  • Instagram DM
  • Email support

You can also add this short version on product pages:

Fast Shipping Across India ๐Ÿšš
Kerala: 3โ€“5 Days | Rest of India: 5โ€“10 Days
Tracking details shared via WhatsApp after dispatch.